Role Summary

The Partnerships Manager will be responsible for managing and optimizing strategic partnerships, driving revenue growth through partners, and ensuring operational efficiency in partner-driven business. This role will focus on increasing partner-driven volumes enhancing partner performance.

Responsibilities

• Manage and optimize relationships with PSPs, Payment Facilitators, enterprise clients, and merchants to drive consistent transaction volume growth.

• Develop and execute joint business plans with key partners, ensuring revenue targets and performance KPIs are met.

• Conduct regular business reviews with partners to analyze growth trends, transaction data, and revenue opportunities, identifying areas for improvement.

• Increase partner-driven revenue and transaction volumes by implementing targeted engagement strategies and cross-selling POS, QR, VIBANs, and lending solutions.

• Ensure seamless partner onboarding, integration, and operational support while maintaining high service-level agreements (SLAs).

• Monitor partner performance metrics, implement data-driven strategies, and optimize workflows to enhance partner success rates and reduce inefficiencies.

• Ensure compliance with Central Bank regulations and industry standards, reducing operational risks and settlement discrepancies.

• Work closely with internal teams (Tech, Product, Compliance, Marketing) to improve partner support, enhance payment acceptance, and resolve operational challenges.

• Represent Botim Money in business reviews, industry events, and fintech conferences to strengthen partnerships and expand market reach.

Requirements

• 5+ years of experience in partner management, fintech operations, or payment solutions (preferably in MENA).

• Proven experience in driving revenue growth through partnership models.

• Strong understanding of merchant acquiring, PSP partnerships, digital payments, and financial services.

• Experience in managing large-scale partner portfolios, conducting business reviews, and implementing performance-driven strategies.

• Knowledge of POS, ecommerce, QR, VIBANs, and alternative payment solutions.

• Strong analytical skills with the ability to track and optimize key performance metrics.

• Excellent stakeholder management, negotiation, and problem-solving skills.

• Ability to thrive in a fast-paced fintech environment, balancing multiple partner relationships and revenue objectives