Role Summary

As the Partnerships Manager, you will be a key driver of our customer engagement strategy. Your mission is to build and manage a portfolio of external partners across retail and lifestyle sectors. Owning the entire partnership lifecycle – from sourcing and negotiation to integration and performance management – you’ll turn these relationships into irresistible perks and loyalty features. Success demands tight collaboration with Business, Product, Growth, Marketing, Legal, and Data.

Responsibilities

• Strategic Partner sourcing and & negotiation -– Source, negotiate, and close partnerships with the brands our customers use every day eg: tier-1 digital platforms (music, video, gaming),household names in retail, travel, and food delivery. Structure creative, partner-funded incentives that drive repeat usage, lift transaction volume, and make our cards the undisputed top-of-wallet choice.
• Distribution Channel Development & Management - Establish card acquisition channels beyond app. (Target premium retail environments: Duty Free, Supermarkets, airline lounges etc.,). Negotiate placement, manage in-store activations, optimize conversion rates per touchpoint. Own channel partner relationships and scale successful channels.
• Loyalty program contribution - Use partner-funded perks to create a unique rewards catalogue and tailor benefits to user cohorts across our consumer portfolios.
• Go-to-market execution - Plan and lead the launch of partner-funded promotions. You will brief the Marketing team, align on creative campaigns, and monitor ROI to ensure new perks drive awareness, adoption, and higher spend. Collaborate closely with the Partnerships Managers for Merchant Products to align on partner engagements, ensuring synergies across consumer and merchant solutions. Present a united value proposition to partners and maximize benefits across the entire financial services value chain.
• Partner relationship  and performance management - Own all partner relationships post-contract. You will conduct quarterly business reviews (QBRs) backed by clear data, manage performance via dashboards, and proactively address any SLA or compliance issues to ensure long-term, successful alliances.
• Market intelligence and strategy - Maintain a rolling 9-month partnership roadmap by tracking competitor perks, identifying gaps in our value proposition, and continuously building a pipeline of new opportunities that align with our goal of increasing spend.

Requirements

• 4–8 years of experience in partnerships, business development, or loyalty, within the payments, fintech, or consumer tech sectors.
• Track record of closing commercial, marketing, and revenue-share agreements with brands.
• Data-literate, with comfort using BI tools, or spreadsheets to validate opportunities and report on performance.
• Exceptional skills in negotiation, contract management, and stakeholder communication.
• The ability to act as a translator between finance, product, and marketing teams to align goals and drive projects forward.