Role Summary

We are seeking a Fraud Investigation Manager with a strong background in credit lending fraud detection and investigation. The role will focus on identifying and resolving fraud cases within our lending products, ensuring robust protection across the loan lifecycle.

Responsibilities

• Investigate suspicious loan applications and repayment activities, with a focus on credit lending fraud (identity theft, synthetic identity, multiple borrowing, income misrepresentation, etc.).
• Collect and analyze supporting evidence such as KYC documents, device/IP data, payment flows, and bureau information to validate fraud suspicions.
• Work closely with credit operations, collections, and compliance teams to resolve cases efficiently.
• Maintain accurate case records in the case management system and prepare detailed fraud reports for management and regulators.
• Provide structured feedback to the fraud strategy and modeling team to improve rules, models, and monitoring.

Requirements

• Bachelor’s degree in Finance, Risk Management, Law, or related field.
• 2+ years’ experience in credit fraud investigation within consumer finance, digital lending, or banking.
• Familiarity with fraud patterns in lending, such as multi-loan abuse, application fraud, and repayment manipulation.
• Strong analytical and documentation skills, with the ability to trace fraudulent activities across systems.
• Good communication and coordination skills to work with cross-functional stakeholders.