Summary:

Leads a team responsible for fraud detection across all digital channels including Botim

and merchant acquiring platforms. Supports daily alert monitoring, system tuning, and

escalation handling.

Key Responsibilities:

• Supervise daily real-time transaction monitoring for merchant and Botim

transactions.

• Ensure alerts are reviewed and escalated appropriately.

• Coach team members on identifying unique fraud patterns across digital

platforms.

• Collaborate with product owners to safeguard Botim-based financial features.

• Provide feedback to fraud rules teams regarding merchant fraud patterns.

• Support root-cause analysis of confirmed fraud incidents.

Requirements:

• Bachelor's degree or equivalent.

• 8+ years in fraud monitoring, with hands-on experience in digital and acquiring

fraud.

• Experience handling alerts from multiple channels (POS, digital apps, Botim).

• Strong communication and fraud analysis skills